Thursday, January 29, 2009

Awash in a Stream of Movies By DAVID POGUE

ary 29, 2009
State of the Art
Awash in a Stream of Movies By DAVID POGUE

Any movie, any time. Is that too much to ask?

It’s technically possible. It’s what the people want. It will make the movie companies rich. And yet not a single legal source of movies — hotel, plane, pay-per-view, video store, Apple TV, Vudu box, Internet downloads, nothing — offers instant delivery of any movie you want.

Netflix comes close. It’s got the “any movie” part covered, since it stocks virtually every movie ever released on DVD — about 100,000 titles.

As for “any time,” well, Netflix is best known as a DVD-by-mail company. You can freely rent and return DVD movies all month long for a fixed monthly fee ($9 to check out one movie, $14 for two at a time); they come and go in bright red, postage-already-paid mailing envelopes. There are no late fees or penalties. But “any time” boils down to “in a day or two,” because you have to wait for the movie to come in the mail.

But Netflix has been clawing its way out of its dependence on the postal system with a feature called Watch Now — and it’s especially worth watching now.

Phase 1. Twelve months ago, Netflix revealed the original Watch Now. It let you, a regular Netflix subscriber, watch any of 1,000 streaming movies on your Windows PC, on demand, without having to download them first.

In the following months, the catalog grew to 12,000 movies; more are constantly added. Mac software came next. The monthly hours-of-watching limit was eliminated; now any Netflix member with a plan of $9 or more can watch unlimited streaming movies, for no extra charge.

No extra charge is a crazy, game-changing concept. It transforms movie consumption from à la carte into all you can eat. You can watch favorite scenes of individual movies, or try a movie for 15 minutes and then change your mind. In short, you can movie surf, without ever worrying about running up your bill.

Still, a desk chair in front of a PC is not what most people would call the ultimate home theater setup.

Phase 2. Eight months ago, Netflix and Roku introduced a tiny TV-connected box ($100) that does only one thing, but very well: it lets you watch Netflix streaming movies on your TV instead of your PC.

Since a remote control and a TV screen make a clumsy system for browsing and searching the catalog, you still pick the movies you want using your Mac or PC, at Netflix.com. Whatever assortment of titles you choose online appears instantly on your TV’s list of available movies.

The Roku box is great. But let’s face it: It’s another remote to learn, another gadget to connect and more wires around the TV.

Phase 3. About six months ago, things began to get really interesting.

The Roku box was basically just a plastic box o’ software — software that could be built into machines that are already connected to your TV.

One by one, the announcements came: Netflix instant movies became a TiVo feature. An Xbox 360 feature. A Blu-ray DVD player feature (LG and Samsung). Even a feature built right into the TV sets themselves (LG and Vizio, starting this spring).

There’s genius to this master plan; everybody, apparently, wins. Consumers get a better on-demand movie deal than they’ll find anywhere else: $9 a month, unlimited. Netflix attracts millions more subscribers. And the equipment manufacturers gain a marketable new feature without having to spend another nickel on hardware.

You shouldn’t be surprised, in other words, if this instant Netflix thing becomes a huge, megalithic hit, a dominant movie delivery system, a more-or-less standard feature of home theater setups.

To find out what that future will look like, I’ve made an enormous sacrifice in the name of science. I’ve spent several months watching movies, using three of the first Netflix-enhanced products: my own TiVo, an Xbox 360 and an LG Blu-ray player (the BD300). Here’s what I found.

TiVo: The Netflix feature quietly installed itself in the TiVo’s menus one night, without my awareness or involvement. On the TiVo menu, you choose Video on Demand; you’re shown a list of services like YouTube and Amazon Unbox. Choose Netflix, and bam: there’s your list of Watch Now movies, in a scrolling vertical list. Hit Play to play one. (This works on TiVo HD, HD XL and Series 3 models.)

Xbox 360: Assuming you’ve upgraded your Xbox with Microsoft’s most excellent November software update, Netflix is now part of your game console. Log in, choose the Video Marketplace page, click Netflix and there’s your Netflix movie list, gorgeously represented as colorful DVD cases, which flip past as you browse (something like Apple’s Cover Flow feature in iTunes).

There’s one crushing downside, however: you have to pay Microsoft $50 a year for this feature, which is absurd. (That gains you a Gold membership, which also includes other perks.)

LG BD300: The BD300 is a Blu-ray DVD player ($333 bought online). It’s black and shiny and slim, with a beautiful main menu that offers five icons: Movie, Netflix Streaming, Photo, Music and Setup. You don’t need a manual to figure out where to go to see your Watch Now movie list.

On all of these machines, each movie remembers exactly where you left off watching, even if it was on a different machine. Amazing.

Now, instant fixed-fee access to 12,000 movies and TV shows is giddy and life-changing. There are, however, some disappointments.

First, you need a high-speed Internet connection to your TV setup. The faster the service, the better video quality you get; hi-def TV shows, in particular, look fantastic on a decent cable modem.

Second, remember that these movies are streaming. They’re not stored on a hard drive (unlike the Apple TV, Vudu box or Blockbuster’s rival MediaPoint box). So every time you fast-forward or rewind, there’s a 10-second pause for “rebuffering.”

Fortunately, most people don’t scan through movies often; usually, you just sit back and let them play. And when you do scan, little thumbnail images of the movie scenes flash by, one for every 10 seconds of movie, so you have some guidance as you skim.

The third problem is that, as with all Internet downloads, you miss out on a lot: surround sound, subtitles, alternative endings, director’s commentaries and other DVD supplements.

Fourth, and biggest, problem: not all of those 12,000 movies are, ahem, what you’d call Oscar material. There’s an awful lot of chaff, and no new DVD releases at all. (Thanks to the ridiculous Hollywood system of “release windows,” Internet services can’t offer new movies until after they have had their runs on pay-per-view, hotels, DVD “new release” periods and so on.)

On the other hand, that still leaves several thousand great marquee movies to choose from (including the entire Starz Play catalog of 1,200 fairly recent hits: “Ratatouille,” “Superbad,” “No Country for Old Men” and the like). Furthermore, you’re still a Netflix DVD-by-mail customer; if you’re craving a movie that just came out on DVD, you can still get it by mail.

Actually, there’s one more point worth noting — not a technical one, but a psychological one. There’s a side effect of “any movie, any time” that not many people consider. Once you stop having to pay for movies individually, once you’re able to freely movie surf, you lose the risk of making the wrong decision — and some of the joy at having made a good one. In short, movies become a little less special.

Nonetheless, the industry has been trying to sell us on Internet movie downloads for years, and yet it’s remained a techie niche until now. It took Netflix to figure out how to crack the technology code, bringing us tantalizingly close to the “any movie, any time” future that’s surely just around the corner.

E-mail: pogue@nytimes.com

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